Managing Underperformance

Are you ready to address underperformance with clarity and confidence?

Underperformance can have a significant impact on team morale, productivity, and overall success. But how do you handle employees who aren't meeting expectations without creating tension or damaging relationships? 

The truth is, managing underperformance isn't about reprimanding or punishing; it's about understanding the root causes, addressing issues constructively, and supporting individuals in reaching their full potential. If you've ever: 

- Struggled to address underperformance without confrontation or conflict. 

- Wanted to improve your team's accountability and performance. 

- Felt unsure about how to motivate and support underperforming employees... 

This course is for you.

What You'll Gain

Real Skills, Real Impact

This course is focused on equipping you with the strategies, tools, and confidence needed to manage underperformance effectively and empathetically. Whether you're a manager, team leader, or HR professional, you'll leave this course with actionable techniques to address underperformance, drive accountability, and help your team reach their potential. 

You'll learn how to: 

1. Identify the root causes of underperformance; whether skill-based, motivational, or external. 
2. Set clear expectations and goals that align with team and business objectives. 
3. Communicate effectively with underperforming employees to foster openness and collaboration. 
4. Deliver feedback that is constructive and actionable, focused on improvement rather than criticism. 
5. Create a performance improvement plan (PIP) that provides structure and accountability. 
6. Support employees through coaching and development to help them overcome performance challenges. 
7. Address attitude issues and resistance to feedback, maintaining professionalism and respect. 
8. Monitor progress and provide regular feedback to ensure continuous improvement. 
9. Use motivational strategies to re-engage underperforming employees and boost morale. 
10. Handle difficult conversations with confidence and empathy to maintain trust and respect. 
11. Provide appropriate resources and training to help employees meet performance expectations. 
12. Foster a culture of accountability, where all team members are committed to meeting expectations. 
13. Address performance issues early to prevent them from becoming more serious problems. 
14. Recognise and celebrate progress, reinforcing positive behaviour and outcomes. 
15. Create an environment that encourages open communication, so underperformance can be addressed proactively.

Who Is This Course For?

This course is ideal for: 

- Managers who want to address performance issues without causing tension or resentment. 

- Team leads looking to improve team accountability and drive results. 

- Leaders and HR professionals looking for a program to equip managers with the skills to handle performance management effectively. 

- Anyone responsible for managing performance in the workplace and driving employee engagement.

Focused on tools and techniques you can apply immediately to manage underperformance.

Designed to keep you involved and thinking critically about how to improve your team’s performance.

Tailored to your team’s unique challenges and organisational context.

What Participants Are Saying

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